Alain Du Plessis

I live in Waterfall, Upper Highway, KZN, and am a client of Blue Security. I would like to compliment Blue Security Management, Control Room and Reaction Officer, (Vusi from Waterfall Area) for outstanding response, reaction and follow up.
My power went out on Thursday evening and because the Control Room did not receive the test signal from m residence, they dispatched their reaction officer (Vusi). Vusi entered our grounds, thereby alerting the dogs and my wife. Upon us checking the perimeter, my wife noticed the Blue Security vehicle and was greeted by Vusi and confirming if all was in order.Vusi was very professional and polite. At this stage my mother-in-law was also called by Blue’s control room, as we were not responding to our home landline, due to cordless phone which needs power to operate and was not in operation.
Upon my wife leaving for work, I remained at home in order to sort out the electricity. At approximately 9:00 am Vusi returned at which stage I was outside isolating the main power supply. Vusi introduced himself and asked me if all was ok. Vusi made another visit when he noticed the strangers (Electrical team) in the area, in particular my yard. Vusi asked me if it was still all ok, at which time I informed him that he should not worry to come around and waste his precious time, whilst the electricity was off and that I would update him as to when the fault was sorted out.
This is not the only time that I have had such good response from the Control Room and the Reaction Officers. Kindly pass my message of appreciation onto your control room staff and Vusi. Thank you Blue Security, I am proud to say that I am one of your clients.