Karen Mostert

Hi Blue, I would like to compliment you on the great service I got today. We had an appointment today at 9 am to install Blue at my home in Waterfall. There was miss communication with my husband and I, and I could not make it. Blue phoned me again to let me know the tech Vikosh was still waiting more than an hour at my house. I left everything and was on my way thinking what I am going to tell this technician as I did not know where to start apologising. I met him while on his way to another appointment and had to stop him. He followed me home and proceeds with the installation. When we go to my house I started to apologise and he just said: “no worries” with a big smile. The entire time that he was there, he did not complain nor gave me any attitude. He gave me tips and guides about the system. In fact he was the most bubbly, friendly man and he even made me laugh. He is just down plain awesome. I would like to thank Blue for having such a great man on your team that always put his customer’s safety first. I am glad I chose you and I look forward to have you as my house and family’s bodyguard. Great, great, great service.