Armed Response

This morning my vehicle broke down on Cliff View Road in Bellair which is a remote road. After contacting my insurance company to arrange roadside assistance I realised my safety could also be compromised… My insurance company also committed to dispatching another vehicle to get to me in 20 mins just to ensure I was safe until the tow truck arrived. An hour passed and I was still waiting for either the tow truck or the safety vehicle. Even our company roadside assistance failed to take my call…
I decided to try Blue Security with no hope of them dispatching a vehicle…. I was extremely surprised that a vehicle had been dispatched and arrived in about 15mins… Niresh from Blue was extremely helpful firstly re-assuring me of my safety as well as directing traffic to prevent a collision. Niresh waited and assisted the tow truck drive and only left once I was ready to leave with the tow truck… I applaud Blue Security and Niresh reaching out to my request which was certainly not part of the contract I signed 11 years ago….. You guys delivered world class service today..
Please ensure the people at the control center as well as Niresh receive acknowledgement from the CEO/MD of Blue.