Meet S.I.A. – Your Smart New Way to Connect with Blue Security – Now on WhatsApp
S.I.A. is our 24/7 WhatsApp Customer Service Agent, and now your first point of contact for quick, direct and secure interaction with Blue Security for all your technical queries, admin, and technical bookings.
No call queues. No office hours. Just quick, direct, secure, and effortless assistance whenever you need it.
S.I.A. helps you begin the process immediately, while our human teams handle the work behind the scenes with even greater speed and efficiency.
By choosing S.I.A. for all your sales, technical and account queries, you streamline the entire process so your information reaches the right people in the right format.
Helping us help you better.
All Through WhatsApp,
S.I.A. Assists You With:
- All Sales, Account & Technical Queries
- Requesting a Quotation
- Requesting Statements
- Booking an Alarm System Check
- Updating your Contact Details
𝗙𝗔𝗤'𝘀 𝗮𝗯𝗼𝘂𝘁 𝗦.𝗜.𝗔.
Q: What is S.I.A.?
A: S.I.A. is Blue Security’s Secure Interface Assistant. She is a WhatsApp-based assistant that helps with quick tasks like booking an alarm test, logging a fault, or updating your contact details
𝗦.𝗜.𝗔 𝗤𝘂𝗶𝗰𝗸 𝗥𝗲𝗳𝗲𝗿𝗲𝗻𝗰𝗲 𝗚𝘂𝗶𝗱𝗲
Step 1: Start the conversation
Open WhatsApp, type ‘Hi’, press send. Select Existing Client or New Client.
Step 2: Select Your Service
Choose the correct site/service by typing the number (1, 2, 3…) and press send.
Step 3: Pick Support Type
Select: Tech Support, Customer Support, or Sales Enquiry.
Step 4: Detailed Options
Choose: Cancellation, Accounts, Customer Care, FAQs, Request a Call Back, or Previous Menu.
Step 5: Return if Needed
If Previous Menu is selected, you will return to the earlier menu.
Step 6: Tech Support Options
Choose: Log a Fault, Request a Call Back, or Previous Menu.
Step 7: Confirmation
If you log a fault or request a call back, a Reference Number will be issued.