The PMR Awards is the culmination of an independent research process that rates companies based on respondents’ perceptions. The PMR Awards place a strong emphasis on evaluating and measuring customer service and satisfaction levels. Companies have to be nominated and rated by independent respondents and cannot simply elect themselves to enter the research process. We are extremely proud to have been nominated by our community members and value their high regards.

The awards pay homage to competitiveness, effectiveness, excellence, leadership, competency and resilience, and indicate customer service and satisfaction. The highest rating a company can achieve is a Diamond Arrow award – which recognises the recipient as the undisputed leader in its field.

We have repeatedly been recognised as the undisputed leader in the security sector in Durban, and to date have eleven Diamond Arrow PMR Awards under our belt. Our customers have consistently nominated us for the awards and our resultant track record, detailed below, tells the story of our success and satisfied customers.